Tickets

Tickets are support requests raised by residents for issues or queries. You can create and manage tickets from Tickets menu in the sidebar.

To create a new ticket, fill the following fields:

• Title, enter a clear title for the ticket (required).
• Description, add details about the issue.
• Ticket Type, select the type of ticket (required).
• Apartment, select the related apartment.
• Priority, select Low, Medium, High or Urgent (required).